Return and Refund Policy
MotoCam 360 is committed to serving our customers. If you feel the
product you have purchased is not satisfactory or is not performing to your
expectations, please call or e-mail our technical support office (425-533-
8606,
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)to discuss your situation. We would
appreciate the opportunity to make the product perform to your
expectations. If you are not satisfied with the results, you may request a
Return Material Authorization (RMA) within 14 calendar days of the receipt of
the product.
Configure-to-order, personalized or other customized products may not be
returned for refund or exchange under any circumstances. If the item is
returnable and you send it back to us unopened in the original box,
MotoCam 360 will offer you a refund based on your original method of
payment. You must return the product to the MotoCam 360 warehouse
within 14 calendar days of the issuance of the RMA.
All products must be packed in the original, unmarked packaging including
any accessories, manuals, documentation and registration that shipped with
the product. MotoCam 360 will assess a 20% restocking fee on any opened
hardware or accessory.
Download our Product Return Policy
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